Corporate Plans

Unfortunately, it is not possible to install Pollaya on corporate servers, as our platform does not support this feature. The setup must be done exclusively on the servers we provide.

Of course! You can choose one of our domains (for example, mycompany.pollaya.com) included in our plans. Alternatively, if you prefer a domain directly linked to your brand, this is possible for an additional fee. Our technical team will be happy to assist you with the necessary steps for this setup.

Yes, at Pollaya, we have a dedicated technical support team to resolve any questions or issues you may have with your customized platform. To request assistance, simply send an email from the address associated with the platform administrator to the email address we will provide to you during the platform delivery. Be sure to describe your issue or concern in detail and, if necessary, attach images that can help us better understand the situation. Our team will provide a solution as quickly as possible.

The white-label platform removes any trace of Pollaya as the service provider from your customers and users. It is especially useful for advertising agencies or large brands that prefer not to display the providers. Additionally, you will have access to your own personalized domain at no extra installation cost from our side. It’s important to note that purchasing the domain is the responsibility of your company.

Soccer trivia questions are an additional feature you can integrate into your game dynamics. These trivia questions are designed to add an extra layer of challenge, allowing users to earn points outside of the tournament results. There is a trivia question for each matchday in the tournament, and the questions are related to the matches. However, you can customize them to meet the needs of your brand or company.

Yes, it is possible. When you purchase a corporate platform, you gain access to a specific number of slots to upload advertising or communications targeted to your users. This number depends on the plan you choose.

Our support team will assist you with the setup and uploading process, but there are guidelines to standardize the procedure. Once you acquire the platform and are interested in using this feature, our team will provide you with all the additional information you need.

Pollaya activates the platform two weeks before the tournament begins and deactivates it two weeks after the tournament ends. However, these timeframes can be adjusted based on your brand's or campaign's needs.

Please note that if you purchase the platform closer to the tournament start date, it will be activated according to the standard delivery times.

Yes, Pollaya offers a feature that allows your company to collect additional information from your users while they play. This function is very simple: you can request data such as ID number, phone number, address, gender, and more.

It's important to note that this information is not collected during registration, but rather throughout the tournament via a form that will appear for your users. While users are not required to complete the form, you can choose which fields are mandatory. If any required fields are left incomplete, the form will continue to appear until the user provides the requested information.

Yes, you can increase the number of users on your platform through our upgrade process. During this process, you’ll be able to select a plan that best matches the number of additional users you need.

No, at Pollaya, our corporate plans are categorized based on the number of users. However, there is no strict cap on the total number of users we can support. We can scale the platform according to your needs by offering specific user ranges and packages. If you reach your user limit and need more, you can upgrade your plan by adding a package with higher user capacity.

We offer two payment methods for our corporate platforms:

1. Online Payment – This is the primary method, managed through a secure payment gateway. During the process, you’ll be able to select your platform type and the desired number of users. Once this is done, you’ll receive a digital contract to formalize the service. After signing the contract, you will receive a link to complete your payment via the MercadoPago payment gateway.
2. Bank Transfer – If you prefer to pay via bank transfer, our finance team will contact you directly to provide all the necessary details to complete the transaction.

To acquire our corporate platforms, you have two available options:

1. Self-manage your purchase through our website via the following link: Corporate Plans Quote Generator Pollaya.
2. Contact one of our customer service advisors, who will be happy to resolve any questions and guide you through the purchase process. You can reach them via email at [email protected] or through our corporate WhatsApp channel.

The time required to have your platform ready depends on the duration of the purchase process and contract signing steps. Once these steps are completed, your platform will be ready within a maximum of 12 hours after the payment process is finished. After that, you will receive an email with the necessary access details to proceed with the initial setup, which includes aspects such as game dynamics, user invitations, and the overall appearance of the platform.

Here are the necessary steps to complete the purchase process for your corporate platform:

1. Use the Quotation Tool: It's essential to use our quotation tool to understand the types and prices of the plans Pollaya offers. You can also contact an advisor if you have specific questions about your case.
2. Complete the Purchase Form: After resolving any questions and confirming your intention to purchase, you’ll need to complete the purchase process through this link. There, you will fill out a form to request the platform purchase.
3. Sign the Contract: Next, you will receive a confirmation email, and our sales team will contact you to send you the digital contract for the platform service.
4. Make the Payment: After signing the contract, you will receive an email with a link to complete the payment. Remember, you can pay online via MercadoPago or through a bank transfer. For the bank transfer option, our sales team will contact you with all the payment details.
5. Access and Initial Setup: Once the above steps are completed, you will receive an email with the access link and instructions for the initial setup of your corporate platform.

Yes. When you purchase a corporate Standard or White Label platform, you'll be able to customize the look and feel by applying your brand’s colors, logo, and visual identity. However, please note that the platform’s interface structure cannot be modified.

No. At Pollaya, we have a strict policy that prohibits and does not facilitate the collection of money through our platforms. We specialize in providing technological services for soccer pools and prediction games, but we do not serve as a platform for fundraising or money collection. It’s important to note that we do not support or allow any form of betting or monetary transactions on our platforms.

Yes, one of the main benefits of your corporate platform is the ability to run large-scale contests. However, it's important to note that all matters related to contest mechanics and obtaining the required legal permits must be handled and requested by your team. Pollaya only provides the technological platform to help you execute your brand or contest plan.

Once you’ve completed all the previous steps, you’ll receive an email with access credentials for your platform. You’ll need to complete the initial setup, which includes configuring the game mechanics, inviting users, and customizing the overall appearance of your platform.

We recommend reviewing the customization guide for themes and templates here.

Once you’ve completed all the preliminary steps, you’ll receive an email with your platform access credentials. From there, you’ll need to carry out the initial setup, which includes configuring the game mechanics, inviting users, and customizing the overall look and feel of the platform.

We recommend reviewing the customization manual for themes and templates here.

Once you’ve completed all the previous steps, you’ll receive an email with access credentials to your platform. You’ll then need to carry out the initial setup, which includes configuring the game dynamics, inviting users, and customizing the overall look and feel of the platform.

We recommend reviewing the customization guide for themes and template here.